Privacy Policy
Last updated: November 11, 2026
This policy describes how BALANGAUAN collects, uses and discloses personal information through balangauan.store. It applies to store visits, accounts, orders and support requests.
Information we collect
We collect information you provide, including your name, email, billing and delivery addresses, optional telephone number, account details, order information and customer service messages. Our hosting and store systems may record IP address, browser and device information, pages requested, timestamps and security logs. Payment providers process payment information under their own policies; do not email us full card numbers or security codes.
Why we use it
We use information to process and deliver orders, send transactional messages, manage accounts, handle returns and questions, prevent fraud, secure the store, maintain business records and meet legal obligations. We do not use customer messages as permission to send marketing. Any future marketing signup requires a separate choice and an unsubscribe method.
Cookies and similar technologies
WordPress and WooCommerce use essential cookies for shopping carts, checkout sessions, sign-in and security. Browser settings can block or delete cookies, but this may prevent cart or account functions from working. This store is initially configured without optional advertising or analytics integrations. If such tools are added, we will update this policy and provide choices where required. We do not use cross-site behavioral advertising in the initial store configuration.
Who receives information
Information needed to operate the store may be disclosed to hosting providers, payment processors selected at checkout, shipping providers, and service professionals acting for us. We may disclose information to comply with law, protect rights or prevent fraud. We do not sell personal information or share it for cross-context behavioral advertising in the current configuration. Service providers may process information outside your state or country, subject to applicable safeguards.
Retention and security
We retain order and transaction records for as long as reasonably necessary to fulfill orders, meet tax and accounting requirements, resolve disputes and prevent fraud. Support and account information is retained while needed for its purpose. We review deletion requests subject to legally required retention. HTTPS protects information in transit; access controls and host security measures help protect stored data. No transmission or storage system is completely secure.
Your choices and requests
You may contact support@balangauan.store to request access, correction or deletion of your information, or ask about our practices. We may need to verify your identity. Depending on applicable law, including California law where it applies, you may have rights to know, access, correct or delete information, receive a portable copy, opt out of sale or sharing, limit certain sensitive information uses and avoid discrimination for exercising rights. Authorized agents may submit requests with proof of authority. We do not require you to create an account to submit a privacy request. We respond within the timeframe required by applicable law.
Do Not Track and Global Privacy Control
Our initial store does not conduct cross-site advertising tracking. Browser Do Not Track signals do not change essential cart or security processing. We honor legally applicable opt-out preference signals such as Global Privacy Control for processing to which those signals apply.
Children and external links
This store is intended for adults. We do not knowingly collect information from children under 13. Contact us if a child has provided information so we can address it. Linked third-party sites have their own privacy policies.
Updates and contact
We post policy changes here with a revised date and provide additional notice when required by law.
Contact BALANGAUAN at support@balangauan.store or write to 4976 Denver St, Montclair, CA 91763, United States.